We recognise the importance of your privacy and understand your concerns about the security of your personal information. We are committed to protecting any personal information about you that we hold in accordance with privacy legislation, including the National Privacy Principles within the Privacy Act 1988 (Cth).
Personal information is information or opinion that personally identifies you, such as your name, email address and contact details.
Collecting personal information
We may from time to time collect personal information about you from a variety of sources including:
(a) directly from you, such as through a form on this website; or (b) from publicly available information.
Why we collect personal information and how we use it
We collect personal information about you to provide you with our services and for related purposes such as:
(a) communicating with you, including responding to any questions; (b) do other things necessary and incidental to our provisions of services to you; and (c) for general business management, including enhancement of our services, internal accounting and administration purposes.
If you do not provide us with your personal information, we may not be able to provide you with our services. If we no longer need to use your personal information, we will take reasonable steps to destroy or permanently de-identify it. We collect personal information in order to fulfil our core work of providing tutoring services. To help us be effective, efficient and informed, we collect information to ensure a complete and accurate record of your history and engagement.
Online Activity and Social Media
Disclosure of personal information
Occasionally, we might use your personal information for other purposes or share your personal information with another organisation because you’d expect us to or we have told you we will or we believe it is necessary to do so to:
(a) provide you with a service which you have requested; or (b) protect our interests; for example, disclosure to a court in the event of legal action to which we are a party.
We’d like to keep you up-to-date on us unless you’ve asked us not to. You can choose not to receive marketing information from us by contacting us on [email protected].
Security of your personal information
We take reasonable steps to keep your personal information secure. Only authorised users can access your personal information. Unfortunately, we can’t give you an absolute guarantee that your information is always secure, as no data sent over the internet is 100% secure. While we will do our best, we can’t be held responsible for events arising from unauthorised access to your personal information.
Changes to your personal information
We will try to keep all of your personal information current and up to date, but it’s your responsibility to ensure the correctness of the personal information and identify any errors or changes to it.
Linked third party websites
From time to time our website may provide links to third party websites or third party websites may link to our website. These linked sites are not under our control and we are not responsible for the conduct of companies linked to our website. Before disclosing your personal information to any other website, you should examine the terms and conditions for using these websites and the privacy policies applicable.
If you have any complaints in relation to your privacy or questions about privacy or the way in which we handle your personal information, you may contact us in the following ways: